23 Aug WHAT ABOUT THE CRISIS OF CLINICIAN BURNOUT? HOW WILL YOU ADDRESS THE 4TH ASPECT OF THE TRIPLE AIM?
Mission Health has been uniquely focused on the issue of clinician burnout. In fact, our CEO Dr. Paulus, was one of three co-founders of that National Taskforce for Humanity in Healthcare, a group of national thought leaders focused on developing system, practice and individual changes that restore joy to caring. Those efforts include our nationally recognized “reNEW” program, a system-wide improvement initiative aimed at eliminating burnout among medical staff by reducing hassles, improving efficiency, and innovating how colleagues collaborate.
Additionally, for a third consecutive year, Mission Health was named a Best and Brightest in Wellness® company in 2017 by the National Association for Business Resources. Evidence-based programs like Resiliency 101, nutrition counselling, and virtual healthy weight programs were added to the multitude of programs already improving employee wellness. To expand support for care team members experiencing difficult emotional circumstances in their work, Mission became a member of the Schwartz Center for Compassionate Healthcare, which focuses on the human dimension of medicine and aims to offset the extraordinary stresses of today’s healthcare environment that threaten the delivery of compassionate care. These efforts have yielded notable improvements with the percentage of fully engaged Mission Health team members increasing from 28% to 39% between Q1 2016 and Q1 2017, more than double the national benchmark of 18.7%.