EVEN WHEN A PATIENT HAS INSURANCE, ONCE THE INSURANCE PROVIDER HAS PAID THEIR PORTION THE PATIENT CAN STILL HAVE A BILL OF THOUSANDS OF DOLLARS. CURRENTLY MISSION HEALTH WORKS WITH PATIENTS WHEN THEY HAVE A LARGE BILL. FOR EXAMPLE, THEY SET UP A PAYMENT PLAN AND IN MY EXPERIENCE, THAT PLAN IS INTEREST FREE. WILL HCA CONTINUE THIS WILLINGNESS TO WORK WITH PATIENTS TO GET THEIR BILLS PAID WITHOUT PUTTING THEIR FAMILY BUDGET AT RISK?

EVEN WHEN A PATIENT HAS INSURANCE, ONCE THE INSURANCE PROVIDER HAS PAID THEIR PORTION THE PATIENT CAN STILL HAVE A BILL OF THOUSANDS OF DOLLARS. CURRENTLY MISSION HEALTH WORKS WITH PATIENTS WHEN THEY HAVE A LARGE BILL. FOR EXAMPLE, THEY SET UP A PAYMENT PLAN AND IN MY EXPERIENCE, THAT PLAN IS INTEREST FREE. WILL HCA CONTINUE THIS WILLINGNESS TO WORK WITH PATIENTS TO GET THEIR BILLS PAID WITHOUT PUTTING THEIR FAMILY BUDGET AT RISK?

Yes, HCA Healthcare has interest free payment arrangements.

In addition, more than 10 years ago, HCA Healthcare led the way for the hospital industry by establishing an improved charity care and uninsured discount policy to help address the nation’s growing uninsured population. In fact, HCA Healthcare has one of the most generous charity care policies in the industry, even more generous than Mission Health, providing charity care to those below 200% of the Federal Poverty Guidelines and a sliding scale discount with an out-of-pocket cap for those between 200% and 400% of the Federal Poverty Guidelines.  HCA Healthcare and affiliated doctors and nurses provided charity care, uninsured discounts and uncompensated care at a cost of more than $3 billion in 2017.

To best serve patients and provide a meaningful estimate of out-of-pocket expenses, HCA Healthcare has experienced financial counselors available to provide financial estimates prior to service delivery and to answer billing questions following care.